Policies

Equality and Diversity Policy

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

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Anti-Bribery and Corruption Policy

We have several fundamental principles and values which we believe are the foundation of sound and fair business practice and as such are important to uphold. One such principle is a zero tolerance position about corruption, wherever and in whatever form that may be encountered.

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Modern Slavery Policy

We are committed to preventing acts of modern slavery and human trafficking from occurring within the allpay business and supply chain and impose the same high standards on our suppliers. We work very closely and maintain relationships with many suppliers and organisations.

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Complaints Policy

We pride ourselves on the quality of service we deliver to our Clients and Customers and see it as fundamental to the success of our business. However, if our quality of service falls short and you need to raise a complaint, there are several ways you can contact us all shown in the document below.

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Privacy Statement

At allpay Limited, we value your privacy and are committed to keeping your data safe and secure. We will use any information you provide us in accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

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Terms Of Use

By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

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Quality Policy

We are committed to meeting and exceeding our client’s requirements and expectations. The quality system defines the procedures that facilitate the achievement of the organisation’s objectives and the development of a quality culture.

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Health and Safety Policy

We recognise and accept our responsibility to provide a safe and healthy working environment for all its colleagues, tenants, contractors and visitors who use its premises to prevent injury and ill health, by the Health and Safety at Work etc. Act 1974 and its associated regulations

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Gender Pay Gap

We are committed to equality, diversity and fairness throughout our pay structures. As a FinTech company committed to equal opportunities, we encourage individuals of all backgrounds to apply for existing vacancies, new opportunities or promotions.

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Data Subject Access Request

The General Data Protection Regulations (GDPR) provides you, the data subject, with a right to receive a copy of the data/information we hold about you or to authorise someone to act on your behalf. Please complete this form if you wish to see your data.

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Environmental Policy

We are committed to protecting the local and global environment of the Earth. To minimise the environmental impacts concerning our activities, products and services, we have committed to several best practices listed in this document and the continuous improvement of our environmental performance.

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Carbon Reduction Plan

allpay Limited aspires to become Net Zero by 2030.

allpay has made this commitment public by joining a local initiative run by ‘Greener Footprints, Herefordshire’.

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Fire Policy

Setting out the strategy regarding fire safety and details how allpay LTD, Whitestone site will comply with the requirements of the Regulatory Reform (Fire Safety) Order 2005 and other relevant connected legislation.

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Careers Privacy Notice

This privacy notice provides information on how allpay collects and processes your data when working for us or applying to work for us in any capacity. You must read this privacy notice together with our website privacy policy, your Contract of Employment and the Handbook.

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Fair Competition Statement

Free and fair competition is important to allpay and we believe in competing fairly with our competitors and dealing fairly with customers and suppliers.

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172 Statement

Section 172 of the Companies Act 2006 requires a director of a company to act in the way he or she considers, in good faith, would most likely promote the success of the company for the benefit of its members as a whole.

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Mission Statement

A trusted payments partner, passionate about providing simple & secure ways to make payments.

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